We live in a real-time world where social media is forcing a new way of thinking and communicating between guest and operator.
Mystery shopping has always been a way to gage guest satisfaction- from a balance sheet approach, provided by people hired to "pimp" your restaurant. They are not likely even customers. Just paid diners looking for wrongs.
As a restaurant operator, you can't protect your restaurants reputation unless and until you know what's being said about it on social media sites.
Mystery Shopper reports can't do that. FOHBuzz SnapSHot can.
Created by Michael Atkinson Aug 7, 2009 at 1:09pm. Last updated by Michael Atkinson Dec 12, 2010.
Created by Michael Atkinson Aug 7, 2009 at 1:17pm. Last updated by Michael Atkinson Jul 11, 2010.
Created by Michael Atkinson Aug 7, 2009 at 1:54pm. Last updated by Michael Atkinson Jul 11, 2010.
Created by Michael Atkinson Aug 7, 2009 at 1:18pm. Last updated by Michael Atkinson Jul 11, 2010.
Created by Michael Atkinson Oct 15, 2009 at 1:25pm. Last updated by Michael Atkinson Jul 11, 2010.
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Experts Agree: Prepare for the Tightening Hospitality Talent MarketAdded by Joe D'Alessandro on January 25, 2012 |

WELCOME!
FohBohChef™ is one of our newest online communities for the foodservice industry. We are committed to engaging the foodservice industry through online communities for restaurant, Wine and Culinary professionals worldwide. Beginning with FohBoh, The Restaurant Community, FohBohChef, The Culinary Community and now, FohBohWine, The Wine Community.
The Social Web
In the true spirit of engagement and building relationships online, we have decided to open up a separate but fully connected culinary community to professional chefs, BOH and culinary students. By connecting with restaurant operators at FohBoh.com, Wine makers and Sommeliers at FohBohWine.com, branded food and beverage manufacturers at our newly launched Social Marketplace, or even Foodservice workers who are passionate about the food + drink culture at Biteclub.com, we have your connection.
Hungry Nation / VendrTV / Episodes
I was just in a conversation today about how restaurant growth has stalled over the past few years. That while there is capital available today; lots of it, it's not generally available for the smaller chains that desperately and frantically need it. Once a chain hits "critical mass" of units under a single brand, then private equity can be approached. So, what's critical mass?
The number of small 2-4 unit chains is artificially high today in part, due to the great recession…
ContinuePosted by Michael Atkinson on January 10, 2011 at 3:47pm
Posted by FohBohChefs on November 3, 2009 at 2:00pm
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Posted by Michael Biesemeyer on August 1, 2010 at 12:59pm

Posted by Michael Atkinson on January 15, 2010 at 3:00pm
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Hello Chefs!I was hoping that some of you could offer me some insight in to the use of dark meat chicken in your restaurants. I am doing a new research project and would greatly appreciate any…Continue
Tags: white meat versus dark meat, white meat, dark meat chicken, dark meat
Started by Emerald Reilly in Ingredients and Prep Aug 23, 2011.
Started by Veronica Boyd in Career Aug 3, 2011.
Scripps Networks Interactive plans to launch a cooking-focused TV channel in Q3 2010. It will replace luxury lifestyle channel Fine Living. It's aimed at home chefs and foodies who cook. Is there…Continue
Tags: home chefs, cooking channel
Started by Michael Atkinson in Cooking Shows. Last reply by heidyheins Jul 15, 2011.
Apprenticing is old school. That's all they had. Work you butt off from a talented chef and you are in the trenches from day one. No theory. No labs. Just day to day education, learning on the…Continue
Tags: chefs, apprenticing
Started by Michael Atkinson in Ingredients and Prep. Last reply by Henry Lewandowski Apr 28, 2011.
For most of us, trends are something to pay close attention to and possibly add to a menu or the decor or wherever the trend is surfacing, and fads are something to perhaps run with, as a special or…Continue
Started by Henry Prontnicki in Culinary Trends and Crystal Ball Jul 13, 2010.
In my current position my employer is quite adament about us using the standardized recipes they provide, but of course the recipes usually have a caveat near the bottom about "correct the seasoning"…Continue
Started by Henry Prontnicki in Recipes Jul 11, 2010.
Along the lines of a "grass is always greener" debate I was wondering what other chefs and cooks out there think.If you had the opportunity to give up a job in a nice high end type venue cooking the…Continue
Started by Henry Prontnicki in Executive Chef Jun 29, 2010.
Are you getting enough value from your professional organization for the fees you pay? Is belonging to a local, regional or state restaurant association worth it? What is the value proposition and is…Continue
Tags: restuarant, associations
Started by Michael Atkinson in Home Chef. Last reply by Henry Prontnicki Mar 26, 2010.
Just wondering if anyone visiting these forums has attended the Starchefs Conference in NYC, or is planning on attending this years. Purchased my ticket for the event a few weeks ago. For all the…Continue
Started by Henry Prontnicki in Conferences and Events Mar 26, 2010.
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